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We offer free pro-sales consult and after-sales technical support to our customers. If you have any question, please do not hesitate to contact us. We will give the reply to you within 24 hours. However, we suggest you first search your questions in the Purchase FAQ and Support FAQ. Maybe you can find the answers to your questions.
Contact us via E-mail:
Pro-Sales consult: Contact [email protected]
Note: Please tell us what happened to your data. It will help us understand the problem about your RAID system and provide you the best solution.
After-Sales support: Contact [email protected]
Note: Please tell us your order ID, the details about your questions (if you can, please send us with the FULL description of the problem you encountered), and also your Computer information (Hard disk type, capacity, partition and speed, main board type, installed memory and so on). We will ask you questions by E-mail or arrange the Remote Assistance for you.